Customer Satisfaction Survey Please fill in all required fields. Customer Satisfaction Survey Satisfaction Location Location Choose oneN/AAuroraCentral City Which department did you deal with? Which department did you deal with? Choose oneN/ASalesPartsService On a scale of 1-5 (1=Not at all, 5=Extremely) How would you rate your satisfaction with the following. Overall interaction with Grosshans employee(s)? Overall interaction with Grosshans employee(s)? 1 2 3 4 5 Time it took to resolve issue(s) / answer questions? Time it took to resolve issue(s) / answer questions? 1 2 3 4 5 Knowledge employee(s) exhibited? Knowledge employee(s) exhibited? 1 2 3 4 5 Customer service was courteous and professional? Customer service was courteous and professional? 1 2 3 4 5 FINDING EQUIPMENT Shopping for new or used equipment Shopping for new or used equipment New Used Were you able to easily find what you were looking for? Were you able to easily find what you were looking for? Yes No Tell us about your experience finding equipment. Tell us about your experience finding equipment. When do you plan to make your next purchase? When do you plan to make your next purchase? Choose oneWeekMonth6 Months1 Year1-3 Years3+ Years IN THE FUTURE Would you use Grosshans Services again? Would you use Grosshans Services again? Yes No Would you recommend Grosshans to a friend? Would you recommend Grosshans to a friend? Yes No Tell us More Tell us More CONTACT INFO Name Name Email Email Phone Phone Do you want Grosshans to get in touch with you? Do you want Grosshans to get in touch with you? Yes No Choose the game controller: Choose the microphone: Add Widget Add Section
